Skip to content
Independent editorial — no affiliate links, no prices, no sponsored placements
SmartHomeVerdict

Contact Us

One email address, read by the editorial team. Corrections and specification updates get priority.

Last updated September 2026

Email

hello@smarthomeverdict.com

We aim to reply within two working days. Corrections and specification updates are handled first, ahead of general enquiries.

What to contact us about

Specification corrections

If a figure on a page no longer matches the manufacturer’s current published specification, tell us the model and what changed. Include a link to the manufacturer documentation if you have it — it speeds things up considerably.

Model requests

Tell us which model we should cover next and, if you own it, what you have found. Reader experience carries real weight in our reliability scoring.

Methodology questions

Questions about how we score, what evidence we use, or why a particular model ranked where it did. We would rather explain than defend.

Press and partnerships

Editorial enquiries are welcome. Sponsored content and paid placements are not — we do not accept them, so please do not ask.

Image and rights enquiries

We use the product photographs published on each model’s own listing, solely to identify the model a page is about. If you are a rights holder and would prefer an image were not used, tell us the model and the page — we will replace or remove it, and you do not need to give a reason. See our image credits page for what is on file and why.

Manufacturers and PR agencies

We are happy to receive specification sheets, model announcements and technical documentation. We are not able to accept review samples in exchange for coverage, and we do not offer pre-publication approval of any kind — no manufacturer sees a page before it goes live.

If you believe a specification on this site is out of date, send the current published documentation and we will correct the page and update the verification date.

What we cannot help with

  • Purchases, orders, delivery, warranty claims or repairs — we are not a retailer and we do not sell anything.
  • Product support for a model you own. Contact the manufacturer; they are the only party who can actually resolve it.
  • Price or stock information. We do not publish prices, precisely because they change too fast to keep accurate.

Details of how we handle the information you send us are in our privacy policy.